Typically 30 to 60 minutes across our service area. When you call, Gareth will give you a realistic ETA based on where he is at that moment — no vague promises.
Yes. We operate 24 hours a day, 7 days a week, 365 days a year — including bank holidays and Christmas. When you call, you speak to Gareth directly, not a call centre.
We'll give you a clear, honest price over the phone before we attend. We'll always tell you upfront what the job will cost.
We cover Basingstoke, Reading, Newbury, Aldershot, Andover, and Winchester — and surrounding areas within that region. If you're unsure whether we can reach you, call and we'll let you know straight away.
Vehicle Entry & Safety
Will My Vehicle Be Safe?
No. We use non-destructive entry techniques on every job. Your locks, windows, and bodywork are safe throughout. We won't touch a window or door seal in a way that leaves any mark.
We cover all major manufacturers — cars, vans, and 4x4s — including vehicles with modern keyless entry systems and transponder keys. If you're unsure whether we can help with your specific model, call and we'll advise you immediately.
Stay safe and call us. We'll get your location, confirm the vehicle details, give you a firm quote, and come to you. Do not attempt to force entry yourself — it almost always causes damage that's expensive to fix.
Yes. We cover cars, vans, and 4x4s. If you drive a commercial vehicle and need access fast, call us directly and we'll confirm we can assist before you wait for us to arrive.
Keys & Reprogramming
Lost or Broken Keys
Yes. Losing all your keys is one of the most common situations we deal with. We can cut and programme a new key on-site for most vehicles — no need to go to a dealership or wait days for a replacement.
Yes. We carry specialist extraction tools to remove broken keys from ignitions and door locks without causing damage to the barrel. We can then replace or repair on-site in most cases.
In most cases, yes. We carry professional-grade diagnostic equipment that allows us to cut and programme transponder keys and remote fobs at the roadside. This is significantly faster and usually less expensive than going through a franchised dealership.
Often yes. If the fob has lost synchronisation with the vehicle, we can re-programme it on-site. If the fob itself is damaged, we can provide a replacement and programme it to your vehicle. Call us and we'll walk you through the options.
Pricing & Payment
What Will It Cost?
Pricing depends on the service, vehicle type, and your location. We'll give you a clear, firm quote over the phone before we attend. What we quote is what you pay — no hidden fees, no surprises on arrival.
This will be included in the quote we give you upfront. We'll always tell you the full cost before we travel to you — there are no additional charges on top of what's agreed on the phone.
We accept cash and bank transfer. If you have a specific requirement, mention it when you call and we'll confirm what works for both parties.
Yes. Mathias Auto Locksmith is fully insured, and Gareth is DBS checked. You can ask to see documentation at any time.
Still Got a Question?
Call Gareth directly — he'll give you a straight answer, 24/7.